B0062 The Office / The Office

Job Interview II

面试第二

音频 对话 Dialogue
0:00 / 0:00

对话 Dialogue

A
说话人 A

Thanks for coming in today, did you have any trouble finding us? Please take a seat.

感谢您今天来面试,找到我们这里费劲吗?请坐。

B
说话人 B

Thank you.

谢谢。

A
说话人 A

So, let’s get started; tell me a bit about your educational background.

那么,我们开始吧。请简单介绍一下你的教育背景。

B
说话人 B

Sure! Well, I graduated with honors from Chesterton University with a major in Business Administration, with a specialization in Information Management, and I minored in psychology. I chose this course of study for two reasons: I wanted to gain some practical, marketable skills, which the information management track provided, and I also feel that interpersonal skills are essential for professional success, hence the minor in psychology.

好的。我以优等成绩毕业于切斯特顿大学,主修工商管理,专攻信息管理,辅修心理学。选择这个专业有两个原因:一是想获得实用且具有市场价值的技能,信息管理方向正好满足这点;二是我觉得人际交往能力对职业成功至关重要,所以辅修了心理学。

A
说话人 A

Interesting. And, your postgraduate studies?

有意思。那你的研究生学习呢?

B
说话人 B

Well, I am really passionate about consumer behavior, so I pursued a master’s in that area. I also strive to keep my professional skills current, so I continuously attend seminars and conferences related management and customer service.

我对消费者行为非常感兴趣,因此攻读了这个方向的硕士学位。同时我也会不断更新自己的专业技能,经常参加有关管理和客户服务的研讨会和会议。

A
说话人 A

Very good. Now, tell me a little bit about your work experience. I see here that you previously worked at Oracle.

很好。现在请谈谈你的工作经历。我看到你之前曾在甲骨文工作过。

B
说话人 B

Yeah, I worked as their customer support manager, which brought me a breadth of experience in both client care, and process management. I supervised and coordinated the customer support team as well as implemented new strategies to achieve better customer satisfaction.

是的,我担任客户支持经理,这让我在客户服务和流程管理方面积累了广泛的经验。我负责监督和协调客户支持团队,并实施新策略以提高客户满意度。

A
说话人 A

Interesting...

有意思……

B
说话人 B

Yes, in this position I was able to make some pretty significant contributions to the overall success of the company. With the different initiatives that we implemented, we lowered our churn rate to about five percent, which had a direct impact on revenue.

是的,在这个职位上,我为公司的整体成功做出了一些相当重要的贡献。通过我们实施的多项举措,我们将客户流失率降低到大约百分之五,对收入产生了直接影响。

完整节目 Full Program

马可

Hello English learners! Welcome back to EnglishPod! My name is Marco.

艾丽卡

And I’m Erica.

马可

And today we’re gonna be bringing you the second part of our job interview series.

艾丽卡

That’s right, so this is an advanced lesson and we’re gonna be talking about educational background and experience.

马可

Right, so, in the first part we saw preparing for a job interview. Now we’re at the job interview and we’re just gonna be talking about your educational background and your job experience.

艾丽卡

That’s right and the language we’re gonna learn is gonna focus mostly on these two areas.

马可

Okay, perfect. So, let’s take a look at some of the difficult words before we listen to the dialogue in “vocabulary preview”. Voice: Vocabulary preview.

艾丽卡

Alright, so, we’re gonna talk about a few common words that have to do with education. Now, the first word we… I think we… we might know this one but there’s a little trick to it, so the first one is major.

马可

Major.

艾丽卡

Major.

马可

So, yeah, I guess everyone knows what a major is, right?

艾丽卡

Yeah, it’s the… the main subject that you study in university.

马可

Right, so you can study business as a major or…

艾丽卡

History.

马可

Exactly.

艾丽卡

Yeah.

马可

So, but you can also use it as a verb, right?

艾丽卡

That’s right, I majored in history.

马可

Majored in.

艾丽卡

Uhu.

马可

So, usually it’s followed by the proposition in.

艾丽卡

Yes, always, in fact.

马可

Okay.

艾丽卡

When used as a verb. I majored in science.

马可

I majored in business.

艾丽卡

Yes.

马可

Okay, so, you can say, my major is business administration or history or you can say I majored in business.

艾丽卡

Yeah, and the same pattern applies to minor.

马可

Okay, so minor, this is really interesting, because this is more common in English speaking countries, right?

艾丽卡

That’s right.

马可

So, what exactly is a minor?

艾丽卡

Well, just like your major, but smaller.

马可

Hehe. Okay, so…

艾丽卡

So, if… if you major in History, maybe sixty percent (60%) of your classes are in History and you minor in French, maybe thirty or forty percent (30-40%) of your classes are in French.

马可

So, basically, you can have two subjects in your degree, you can have a major in Business with a minor in, ah, Art.

艾丽卡

Yes.

马可

Okay…

艾丽卡

Yeah.

马可

That’s interesting.

艾丽卡

Uhu. Alright, and another two simple words… a bachelor’s degree.

马可

Bachelor’s degree, okay.

艾丽卡

A bachelor’s degree is what you get after s… going to university for four years.

马可

Okay, so, a bachelor’s degree, after four years you get that.

艾丽卡

Yeah.

马可

After that you get a master’s degree.

艾丽卡

Right, so, that’s another two years after your bachelor’s degree.

马可

Okay, and I guess a master’s is more focused on an area, right?

艾丽卡

Yes, more specialized.

马可

More specialized.

艾丽卡

Uhu.

马可

And then the highest degree you can get is a PhD.

艾丽卡

Exactly.

马可

Which is a Philosophy Doctor, right?

艾丽卡

Aha.

马可

But you’re not actually getting a degree in Philosophy.

艾丽卡

No, it could be in, um, International Relations.

马可

Okay, but this is really hard to get.

艾丽卡

Yeah.

马可

You have to go to school for another five or six years, right.

艾丽卡

Yeah.

马可

And it’s a lot of research and not many people have it.

艾丽卡

Yeah. Anyway, some simple words, um, but you know what, it’s… it’s quite unique to the English speaking world, this system ??? so we bring it to you now.

马可

Yeah, perfect. So now let’s listen to this guy who is at an interview and he’s gonna be talking about his education and work experience.

艾丽卡

Well, those were some pretty good answers, ah, to those questions, but… I don’t know, Marco…

马可

There was a little awkward moment, I don’t know if you guys heard it, ah… natural body… what’s…

艾丽卡

Functions.

马可

Functions. Hehe.

艾丽卡

Yeah.

马可

So…

艾丽卡

Oh, dear…

马可

Well, making the interview a little bit more interesting, right? It doesn’t have to be boring.

艾丽卡

Exactly, but what is really interesting is some of the language he used to describe his educational background and work experience, so let’s look at that now in “language takeaway”. Voice: Language takeaway.

马可

Okay, so in language takeaway today we have seven words that we wanna focus on before we give you some tips about doing well on a job interview. So, let’s take a look at our first word, course of study.

艾丽卡

Course of study.

马可

Course of study.

艾丽卡

A course of study.

马可

So, ex… what is a course of study exactly?

艾丽卡

Basically, it’s like a plan of study.

马可

Uhu.

艾丽卡

Or a path of study.

马可

Okay, so, his course of study was…

艾丽卡

Business Administration.

马可

Exactly, so that is his course of study.

艾丽卡

Uhu.

马可

Now, let’s take a look at our second word, track.

艾丽卡

Track.

马可

Track.

艾丽卡

Track.

马可

So, he said he wanted to gain some practical marketable skills, that the information management track provided.

艾丽卡

Exactly.

马可

So, what does he mean by this track?

艾丽卡

Again, basically if the track of study is… is like the path of study.

马可

Okay.

艾丽卡

So, the direction of your study.

马可

Okay, so I guess it would be like think of a train…

艾丽卡

Uhu.

马可

Ant the train tracks, right?

艾丽卡

Exactly.

马可

Where the train travels. So, that’s where it’s taking you, that’s the path at he followed or you should follow or you want to follow.

艾丽卡

Yes.

马可

Okay, that’s pretty interesting.

艾丽卡

Uhu.

马可

Now let’s take a look at our third word and it’s a really nice conjunction, hence.

艾丽卡

Hence.

马可

Hence.

艾丽卡

H-E-N-C-E, hence.

马可

Hence, so it sounds fancy, ah, but it’s..

艾丽卡

Yeah, ah, not simple.

马可

What does it mean?

艾丽卡

So.

马可

So.

艾丽卡

Therefore, yeah.

马可

Right. So you can use it as a conjunction between two ideas.

艾丽卡

Uhu.

马可

So, he said… what would be an example of how you could use hence?

艾丽卡

You could say "the economy is doing poorly, hence, people are loosing their jobs".

马可

Okay, hence, so, therefore, in consequence…

艾丽卡

Right.

马可

So.

艾丽卡

Exactly.

马可

But it just sounds a lot more like professional.

艾丽卡

And formal.

马可

Formal.

艾丽卡

Yeah.

马可

Okay, so try and use this conjunction hence, right? Instead of saying so, therefore.

艾丽卡

Yep.

马可

Use it. Okay, our fourth word.

艾丽卡

Pursued.

马可

Pursued.

艾丽卡

He pursued a master’s.

马可

Okay, so, to pursue.

艾丽卡

To chase after something. [NOTE: another one chase around after someone or something = to look here and there for something or to seek someone or something in many different places]

马可

To chase after.

艾丽卡

Auh!

马可

Hehe. So you can pursue a master’s degree like he did.

艾丽卡

Yes, you can pursue a promotion.

马可

A dream.

艾丽卡

Uhu, nice one.

马可

Can you pursue a girl?

艾丽卡

Yes, you can.

马可

Alright, so, pursue, to chase.

艾丽卡

Yes.

马可

Okay. Now let’s look at our next word, strive.

艾丽卡

Another great word you can use when talking about your experience. To strive is to try really hard.

马可

To try really hard.

艾丽卡

Yeah.

马可

Okay, so, I know we have some examples for strive.

艾丽卡

Yeah, let’s take a listen. Voice: Example one.

阿米拉

At our company we’re always striving to improve our services. Voice: Example two.

B

He really strived to get a new job and his work paid off.

马可

Okay, great examples, well, strive, to fight, to try really hard.

艾丽卡

Yep.

马可

Alright. Okay, now the next word I didn’t really know what it meant, so this is really interesting. Breadth.

艾丽卡

Breadth.

马可

So it’s kind of like saying bread but adding a “-th” at the end.

艾丽卡

Yeah.

马可

Breadth.

艾丽卡

Breadth of experience.

马可

Okay, so… so this basically means it’s wide.

艾丽卡

Exactly, so when you have a great breadth of experience you have a wide variety of experience.

马可

Okay, so maybe in different fields…

艾丽卡

Uhu.

马可

Or at different jobs, so…

艾丽卡

Yeah.

马可

You can have experience like in marketing and then a little bit in finance and a little bit in management.

艾丽卡

Yes, a breadth of experience.

马可

Alright. Alright, and now for the last word, it’s actually three-in-one.

艾丽卡

A three-in-one deal.

马可

A three-in-one deal, that actually they are very related.

艾丽卡

Okay.

马可

Right? So, when he talked about his work experience we was saying he… he supervised and coordinated the customer support team.

艾丽卡

Okay so, he watched over, right?

马可

Uhu.

艾丽卡

And made things work together well.

马可

To coordinate.

艾丽卡

Yes.

马可

So, these are really great verbs that you can use when you’re talking about your job responsibilities.

艾丽卡

Yes.

马可

I supervised.

艾丽卡

I coordinated.

马可

Uhu, and he used another really great one he said, to implement.

艾丽卡

To implement, um, to make something happen, to put it in place.

马可

Right, so, he implemented new strategies.

艾丽卡

Implemented new policies.

马可

Okay, to set in action.

艾丽卡

Exactly.

马可

Alright, so a lot of great vocabulary, a lot of great stuff and… well, you can use it for when you’re at a job interview.

艾丽卡

Uhu.

马可

So, let’s listen to this dialogue again and when we’ll come back we’re gonna give you some tips, so you’ll do well in this part of the job interview.

艾丽卡

Alright, well, I wanna talk about two main things, um, and the first thing I wanna talk about is, ah, how you address this question about your educational background like wha… what is the interviewer looking to find out.

马可

Okay, perfect, so when you’re talking about your educational background you shouldn’t only talk about your college degree, right?

艾丽卡

Yep.

马可

You should also talk about any type of training that you’ve had.

艾丽卡

Yeah, I think it’s really important to let the interviewer know that you’re continually trying to update your skills and improve your… your knowledge, so any sort of courses or seminars that you might attend this is a great chance to highlight those.

马可

And that’s what the interviewer’s looking for, right?

艾丽卡

Uhu. Also any… any trade publications, any magazines that you read related to your job is… is a great way to sort of highlight your desire to keep learning.

马可

Oh, I think it’s really important because it’s good that you went to a good university, you got this degree and everything, but continuously training yourself and maybe just by listening to business podcasts or… or reading specific, ah, magazines or stuff like that at… that is demonstrating that you care about what you’re doing, that you’re continuously learning, right?

艾丽卡

Exactly.

马可

Okay, so, those are the main things to talk about in your educational background. Now, when this work experience question pops up, what should you really say?

艾丽卡

When you’re answering this question I think there’s something really important to keep in mind.

马可

What’s that?

艾丽卡

You wanna make sure that you’re being as specific as possible, right?

马可

Right, so… giving examples of what you’ve done.

艾丽卡

Like really specifically what you did, all of the sort of… the main achievements you have.

马可

Okay, so like, for example, we saw in our dialogue that he talked about specific strategies that he implemented to improve customer support in that company.

艾丽卡

Right and he… then he gave some numbers.

马可

Right, he said… yeah, he lowered the churn rate to about five percent.

艾丽卡

So, it’s so important whenever you can attach a number to… to your success or your achievement, to be able to do that in the interview, um, really… really demonstrates your achievement.

马可

Uhu, yeah, I think that’s really important and another thing when you’re talking about previous jobs is make sure you keep it on a positive note, right?

艾丽卡

Yeah, yeah.

马可

Even if your experience was not very good or you didn’t like the company or, you know, you had problems, you should avoid talking about that and always keep it on a positive note.

艾丽卡

Right, so if the interviewer asks you why you… why you wanna join this company, why you’re looking to leave your… your current job, you… you wanna give these positive reasons.

马可

Right, you don’t wanna say "Well, because my boss was a jerk", or…

艾丽卡

Yeah.

马可

Or "I didn’t like the company anymore".

艾丽卡

Yeah.

马可

You know, you should answer it with something positive like "Well, I think I need a change" or "This job opportunity is more aligned with what I wanna do in the future", etcetera. Yeah, so positive always on your interviews and just, again, prepare for these questions, that are always gonna be there.

艾丽卡

Yes.

马可

So, Erica, I know that you’ve done a lot of interviews.

艾丽卡

Uhu.

马可

And I understand that you’ve had a really weird question.

艾丽卡

Yes. In an… in an interview I once got this question: "If you were a tree, what kind of tree would you be?"

马可

Really?

艾丽卡

Yeah, I’m not kidding, I really was asked that question.

马可

What did you answer?

艾丽卡

Um, I think I said that I would wanna be a willow tree, because they’re really beautiful.

马可

Hehe. Was that the right answer?

艾丽卡

I… I don’t know like what are you suppose to answer to that question? I really don’t know what the right answer was.

马可

Well, some people, yeah… they’ll ask you just… I don’t know, random questions…

艾丽卡

Yeah.

马可

Just to see what your response is. I think also maybe is just how you deal with… with, ah… with the pressure or…

艾丽卡

Or with the unexpected questions.

马可

Right, so it was like…

艾丽卡

Yeah.

马可

That is pretty unexpected, though.

艾丽卡

Hehe.

马可

But I guess you handled it pretty well.

艾丽卡

Okay, well, I mean I got the job, so…

马可

Oh, nice, alright.

艾丽卡

Alright, um, I wanna know from our listeners if they were a tree, what kind of tree they would be.

马可

Yeah. Hehe.

艾丽卡

Hehe.

马可

And also tell us about, well, your job experience or your educational background, ah…

艾丽卡

Uhu.

马可

Well, I know, for example, that I’ve had a lot of different types of job, so I’ve even been that person, that gets on the bus and charges people the money

艾丽卡

I know, like…

马可

It’s… random jobs ???

艾丽卡

??? You’ve had every job under the sun.

马可

Hehe. So, but it’s great, so tell us what have… what’s the weirdest job you’ve had, what the craziest or the best job.

艾丽卡

Uhu.

马可

Or any experiences.

艾丽卡

Yes, so visit our website englishpod.com, leave your questions and comments there on the website.

马可

And we’ll definitely be there to answer them and we hope to see you there.

艾丽卡

Thanks for listening and… Good bye!

马可

Bye!

复习 Review

The English part audio review.

Listen to the meaning, then say the vocabulary word.

The history of the education you've had.

Educational background.

With special recognition for receiving very high marks.

With honors.

The main field of study in an undergraduate degree.

Major.

A limited area of study.

Specialization.

To have a secondary area of study in an undergraduate program.

Minor.

The combination of course is taken in a degree program.

Course of study.

Course of study.

Track.

Masters or PhD.

Education above the bachelor's degree level.

Postgraduate.

For that reason.

Hence.

Try to do something over a longer period of time.

Pursue.

Try hard to do something.

Strive.

A wide range or scope of something.

Breath.

Important and large enough to have a noticeable effect.

Significant.

Adding or giving something.

Contribution.

University education.

Tertiary education.

Take the chance to do something before others do.

Take initiative.

Make something different in a special way.

Distinguish.

A good quality or feature that someone has.

Attribute.

Examine something in a careful and critical way.

Scrutinize.

Let's try that faster.

Take the chance to do something before others do.

Recognition of.

A good quality or feature that someone has.

Attribute.

To have a secondary area of study in an undergraduate program.

Minor.

With special recognition for receiving very high marks.

With honors.

The history of the education you've had.

Educational background.

Try to do something over a longer period of time.

Pursue.

Course of study.

Track.

Masters or PhD.

Education above the bachelor's degree level.

Postgraduate.

For that reason.

Hence.

University education.

Tertiary education.

Adding or giving something.

Contribution.

The combination of course is taken in a degree program.

Course of study.

The main field of study in an undergraduate degree.

Major.

A limited area of study.

Specialization.

Try hard to do something.

Strive.

Important and large enough to have a noticeable effect.

Significant.

Make something different in a special way.

Distinguish.

Examine something in a careful and critical way.

Scrutinize.

A wide range or scope of something.

Breath.

Now say the word and hear it in a sentence.

Course of study.

I chose this course of study because it offers a wide range of work opportunities.

Course of study.

I want to change my course of study before the next semester starts.

Course of study.

My sister didn't choose her course of study.

My parents decided for her.

They wanted to pursue their dream of traveling around the world, but it didn't happen.

Pursue.

My mother wants me to pursue a career in law.

Pursue.

You should really pursue that master's degree.

It would really help your career.

Strive.

If you want to be successful, you must strive to achieve your goals.

Strive.

We strive to bring you outstanding customer service.

Strive.

Our company always strives to make our products better and better.

Hence.

The project was a complete failure, hence the project manager was fired.

Hence.

The project was postponed for three months, hence the delay in delivery.

Hence.

I never studied for my exams, hence my low marks.